Objective
After this webinar, you will understand what empathy means in working life and how to apply it in everyday interactions. You will gain practical tools for responding constructively to emotions, strengthening workplace relationships and maintaining healthy boundaries in challenging situations
Introduction
Empathy is often seen as a soft skill, yet research shows it is a key factor in wellbeing, collaboration and performance at work. In this webinar, we will explore what empathy really is, how it differs from compassion, and how to combine sensitivity with healthy boundaries and assertiveness. The webinar offers research-based insights, practical examples and tools for everyday working life.
Programme
- 17:00 Welcome
- 17:05 Empathy at Work: A Key to Thriving Teams
- What empathy really is – and what it is not
- Why empathy matters for wellbeing, collaboration and performance
- Can empathy exhaust us? Understanding the difference between empathy and compassion
- Healthy boundaries: combining sensitivity with assertiveness
- Navigating difficult emotions and interactions without carrying everything yourself
- Beyond difficulties: noticing and strengthening what is good
- 18:00 Closing remarks
Miia Paakkanen
Miia Paakkanen (PhD) is a researcher, leadership coach, keynote speaker and author specialising in human interaction and compassion in working life. She is one of Finland’s pioneering researchers in compassionate leadership and has studied these themes at the University of Helsinki and Stanford University. Her work explores how compassionate ways of thinking and acting can be strengthened at work.
f you are unable to attend, please cancel your enrolment at this address toimisto@tjs-opintokeskus.fi
Lisätietoa saat osoitteesta toimisto@tjs-opintokeskus.fi tai soita (09) 229 3030.